For property managers
A locksmith your portfolio can rely on
Tenant lockouts at 9pm, rekeys between tenancies, a broken shopfront lock before opening time. Blitz Locksmith gives Auckland property managers one number that answers 24/7 — and a technician who turns up, fixes it, and documents the job properly.
The jobs we take off your desk
Managing rental properties means lock problems land on your desk at the worst times. We handle the full range so you are not ringing around:
- Tenant lockouts, day and night — including after-hours calls where the tenant phones us direct under your standing instructions
- Rekeying between tenancies so previous keys no longer work, at a fraction of the cost of new hardware
- Urgent lock repairs and replacements after break-ins, with the property secured the same visit
- Broken key extraction, jammed deadbolts, failed multipoint locks and door hardware repairs
- Lock changes where a tenancy has ended badly or keys are unaccounted for
- Window locks, garage remotes, letterbox locks and the small jobs that still generate tenant complaints
Rekeying between tenancies
You cannot know how many copies of a key exist once a tenant moves out — cleaners, trades, flatmates, ex-partners. Rekeying the locks between tenancies is the simplest way to protect the next tenant and the owner's property, and it is far cheaper than replacing hardware that still works.
Where a property comes to us with a tired Lockwood or Whitco set, we will tell you honestly whether a rekey is enough or whether the hardware has reached the end of its life. If it does need replacing, we quote it separately and fit quality gear — Lockwood, Yale, Carbine, Assa Abloy — that will not be back on your maintenance list in six months.
Master key systems for blocks and portfolios
If you manage a block of units, a master key system means one key opens every door you are responsible for, while each tenant's key opens only their own. No more bunches of keys at inspections, and no locksmith callout because the office keyring is missing the right one.
We build these on restricted keyways, which means additional keys can only be cut through us with your written authority — tenants cannot have copies made at a kiosk. Every system comes with a key register we maintain, so you always know how many keys exist and who holds them.
Documentation your owners and files need
Every job comes back with the detail your property file needs: the address, what was found, what was done, what hardware was fitted, and photos where they matter — damage after a break-in, the condition of a door before and after, the new lock in place. Invoices are itemised per property so on-charging to an owner or reconciling at month end is straightforward.
If a job raises something you should know about — a door that does not meet fire egress requirements, a lock that is a security risk, hardware that will fail soon — we flag it rather than walk past it.
How an account with us works
There is no contract and no retainer. You tell us your portfolio's ground rules once — who may authorise work, whether tenants can call us direct, your after-hours instructions, your invoicing preferences — and we keep them on file. After that, every callout follows your playbook.
Save our number and hand it to your team: 021 109 9293, 24 hours a day, 7 days a week — including public holidays. For setting up account arrangements or discussing a master key system, email info@blitzlocksmith.co.nz and a technician — not a call centre — will come back to you.
Common questions
Do tenants call you directly, or do we?
Either. Some agencies give tenants our number for after-hours lockouts with a standing instruction on who pays; others prefer every job to come through the property manager so nothing is spent without approval. We work whichever way your office is set up, and we confirm the billing arrangement before we start work.
Can you rekey a property between tenancies at short notice?
Yes — rekeying between tenancies is one of our most common property management jobs. Where the existing hardware is in good condition we rekey rather than replace, which keeps the cost down, and we hand over the new key sets labelled however your office prefers.
What happens if a tenant refuses access for an urgent repair?
We attend when you have arranged lawful entry and can be there alongside you or your representative. We do not force entry to occupied tenancies on a property manager's instruction alone — we follow the process you have set up under the tenancy agreement and the Residential Tenancies Act.
Can you set up master key systems across a portfolio?
Yes. We design and build master key systems for blocks of units and scattered portfolios — from a simple maison-keyed block to a tiered grand-master setup — using restricted keyways like Lockwood and Assa Abloy systems so keys cannot be copied at a mall kiosk. We keep the key records and cut additional keys only on your written authority.
How do you invoice?
Per job with the property address, work carried out and photos where relevant, so the invoice can go straight onto the property file. For agencies running regular work we can consolidate monthly. Callout and labour rates are quoted before dispatch, including after-hours rates, so there are no surprises at month end.
How fast can you get to a property?
We are mobile across Auckland 24/7. Genuine emergencies — a tenant locked out late at night, a door that will not secure after a break-in — get priority dispatch, and we give you an honest ETA when you call rather than a promise we cannot keep.
Set up your portfolio with us
One call to run through your properties, your after-hours instructions and how you want jobs billed — then your team has a locksmith who already knows the drill.
Open 24 hours · Including public holidays